Refund policy

We do NOT allow any refunds, returns, or exchanges, all sales are final.  Items are one of a kind and cannot be replaced.  Crystals are formed by nature and have natural cracks, crevices, colorations, etc.  Some are incredibly soft and may have slight shedding during shipments, unfortunately.  If your item arrives with significant damage, please see below.  

If for ANY reason we grant an exception, your refund will not include shipping cost (both original and return costs - if you received free shipping, the amount that it cost ME will also be deducted from your refund).

If there are issues with your order, you must contact us within 3 days of the DELIVERY DATE.